Refund Policy
Your satisfaction matters; please review our refund terms carefully.
Refund & Cancellation
Please fill out the form to request a refund.
Thank you for your purchase from Naikani. This policy governs cancellations, returns, and refunds for Products and Services bought from our Website (https://naikani.com).
Order Cancellation Rights
You may cancel an order within 1 day (24 hours) of placing it without needing to provide a reason.
Late Cancellation: Requests for cancellation after the 1-day deadline require approval via email or chat, provided the order has not been started or completed.
Reimbursement: We will process your refund within 14 days of receiving the cancellation request, using the original method of payment.
Refund Conditions (Digital Products)
The following conditions apply to refunds for our digital offerings:
Item TypeRefund ConditionNotesCMS, Script, Software Refund available if unsatisfied within 7 days of purchase.This applies even if the order status is 'complete'. All ServicesNo refund once the Service has been used. Once an order has started and the 1-day period has passed, refunds are generally not permitted. All OrdersWe reserve the right to refuse returns for items that do not meet these conditions.Cancellation may be granted through mutual agreement even if the order is in progress.
Contact Us
To exercise your right to cancel or if you have any policy questions, please contact us:
Email: support@naikani.com